How to set a CD-ROM, DVD, or disc bulldoze not working in Windows

Updated: 06/30/2020 past Computer Promise

Computer CD-ROM

If a CD-ROM or DVD-ROM disc drive in your computer is not reading discs correctly, the post-obit tips and data may help yous fix the problem.

Bad or dirty CD

Make sure yous have tested more than than one CD in the disc bulldoze, every bit it may exist one CD that is bad or dirty. If all but one or two discs fail, the disc drive is bad or dirty. For instructions on cleaning your CDs and disc drive, see the computer cleaning page.

If, after cleaning the drive and CDs, you withal become errors, information technology'southward likely the disc bulldoze is bad.

Check Device Manager

  1. Open the Control Panel.
  2. Click or double-click the System icon.
  3. In Windows XP and earlier, click the Hardware tab and and then the Device Managing director button.
    In Windows Vista and subsequently, click the Device Director link on the left side of the System window.

Within Device Managing director, verify the CD-ROM has no exclamation marks or red 10's. If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key. Reboot the reckoner to reinstall the CD-ROM drive.

Note

If the CD-ROM drive is not in the Device Manager, the drive's cables may not exist connected properly. Information technology's as well possible that the drive is bad and needs to be replaced.

For additional information on Device Manager, see our Device Managing director page.

Corruption in Windows

Try testing the CD-ROM in Safe Mode. If the CD-ROM works in Condom Mode merely not in normal Windows, a running plan is causing the issue, or the drivers are corrupt. Open Device Manager, highlight and remove the CD-ROM by pressing the delete key. Afterward deleting the CD-ROM, reboot the estimator. Windows should then detect the CD-ROM and reinstall information technology.

  • How to open Safe Mode.

Note

If the CD-ROM bulldoze is non in the Device Manager, the bulldoze's cables may not be connected properly. It's also possible that the drive is bad and needs to be replaced.

Try booting a CD or bootable diskette

Windows 2000, XP, Vista, 7, and later users

If you attempted the recommendations above, kick from the Windows disc to meet if the calculator can detect and boot from the disc. If the computer can boot from the disc, you are encountering a Windows driver related result. Endeavor the above recommendations again.

Windows 98 users

If yous attempted the recommendations above, try booting from a Windows 98 diskette or another bootable diskette with CD-ROM drivers to run across if the CD-ROM works from MS-DOS. If the CD-ROM does work from MS-DOS, this indicates there is a Windows corruption upshot. All the same, if the CD-ROM does not piece of work, refer to the next and final possibility. Additional information on bootable disks is on our boot disk folio.

Verify computer running in 32-flake mode

If yous are using Windows 98 or Windows 95, verify the calculator is running in 32-fleck mode past clicking Kickoff, Settings, Control Panel, double-click Arrangement, and click the Functioning tab. Under Functioning by File System, verify it says '32-bit'.

  • Why is the CD-ROM drive running in MS-DOS mode?

CD-ROM cables connected improperly

If y'all have recently installed or moved your computer, verify that the CD-ROM cables are connected correctly.

Note

If the disc drive is not opening when you press the eject button, verify the CD-ROM power cablevision is firmly connected.

  • How to verify CD-ROM cables are correctly connected.

Bad CD-ROM drive

If you tried all the steps above and you're still encountering errors with reading discs in the CD-ROM drive, the drive is bad. Yous tin can try replacing the drive and see if a new CD-ROM bulldoze resolves the issue.

  • How to examination a computer CD-ROM and DVD bulldoze for failures.